How Does High Tech Hit Goals? They Go Old School

Kvon Tucker trained leaders at hugely successful high tech giants, including Netflix and Amazon. And he discovered one key secret behind their way-above average hit rate on new initiatives: writing. When something stumbles, they'll do a root cause analysis, asking the Five Whys to burrow down to figure out what went wrong. But they take it further; the people on the project write -- they hit the keyboard and write their thoughts, observations, opinions, and analysis. Then they distribute those writings so others can learn from it, increasing the chances their project will succeed. Kvon explains more in this video. For more, listen to our complete interview. Look for the audiogram version here on YouTube in our Podcasts playlist ("Leadership Is Relationships"), or get the regular podcast from Podbean at https://bit.ly/Relationship-Pod  .